Customer Testimonials

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Google Oct 5, 2021

Top notch service every time!!

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Google Oct 5, 2021

Traveling out of state and truck died called johessipe and he was great in arranging tow truck fast .he's been right on top of the problem and back on road. Thanx again best and workers.

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Google Oct 2, 2021

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Google Sep 29, 2021

Peter Dodd was my Service Manager. I always ask for Peter when I need to bring my cars in for service. Since I purchased my first car at Best in 1990, he has helped me many times throughout the years. He is always professional, personable, and a pleasure to deal with!

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Google Sep 24, 2021

I will recommend to all of my friends and family. Jess in sales was so friendly, I never felt pressured. Erik in finance was so accommodating, both made my experience so great!

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Google Sep 24, 2021

Communication and service was outstanding

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Google Sep 23, 2021

no much to say

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Google Sep 20, 2021

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Google Sep 13, 2021

Melissa Dauphinee was my Service Manager and she was great! From the time my vehicle enter the dealership for service due to an air bag service warning and until completed, she was very informative with updates calling me on a daily basis. My truck needed to stay for a couple days and she worked out obtaining a rental doing this time with no cost to me. Also I mentioned to Melissa, one of my mud flaps that I recently had installed at Best was damaged. She took it upon herself to order a new mud flap and surprised me with ...

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Google Sep 13, 2021

Steve was extremely helpful!

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Google Sep 12, 2021

I worked with Giuseppe Aiello several times with issues on my diesel truck. He was very knowledgeable, attentive and courteous. Never had a better experience with any other dealerships. Thank you Giuseppe.

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Google Sep 9, 2021

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Google Sep 3, 2021

Very professional. I purchased my vehicle somewhere else but wish I bought it from Best.

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Google Aug 28, 2021

Friendly, attentive yet not overwhelming. They know when to give you space and time to think. Pleasant experience overall.

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Google Aug 20, 2021

The customer service was amazing. Very fast service time. The only small issue is when I dropped off my truck I asked if they could do a small detail/clean inside but, when I picked it up it wasn't done. Other than that they are trustworthy and caring!!

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Google Aug 20, 2021

Always have a positive experience here!

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Google Aug 20, 2021

I needed this car ASAP in order to get to a new job and Dave Fieldman took care of me. I would definitely recommend to anyone that they go to Best, and that they should talk to Dave. As long as I live in this area, I will be a Best customer for life.

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Google Aug 19, 2021

Giuseppe is always professional and a great service advisor. I really trust him and everyone at Best Chevrolet! Awesome job!

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Google Aug 18, 2021

I've been doing business with best for years. You guys do a great job.

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Google Aug 17, 2021

They always take care of any issues I have in a professional manner.

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Google Aug 17, 2021

Ed Ferragamo (sales) was excellent! There was no sales pressure whatsoever, he made the whole process of purchasing my new truck a very enjoyable experience!

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Google Aug 14, 2021

A high level of experience and professionalism, for nearly two decades I have been a satisfied customer. Keep up the great work!

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Google Aug 13, 2021

Didn't feel rushed. Great customer service

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Google Aug 13, 2021

Great personal service

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Google Aug 11, 2021

Colby Snow made car shopping a real pleasure! He went above and beyond to find the car I was looking for! Ask for him at Best Chevrolet and you will be in great hands! The entire experience was 100 percent positive. Colby in sales, and Pascal in the financial department made sure that the whole process was very smooth.

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Google Aug 9, 2021

Michelle my Best Service Rep does an excellent job updating my on my car's progress and the work the service dept does as a whole is outstanding!

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Google Aug 5, 2021

Love the friendly staff…especially Pete in service! Loved how you added Chrissys Cafe in her honor! And the waiting area is nice and open and clean! Just miss the popcorn machine! 😂

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Google Jul 28, 2021

I was treated wonderfully by Peter Dodd as usual. I was very satisfied with the work.

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Google Jul 26, 2021

Service staff are always polite, friendly, and professional.

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Google Jul 24, 2021

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Google Jul 21, 2021

Terrific

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Google Jul 21, 2021

The best customer service anywhere! I've stopped going to Jiffy Lube because you've made it easier to have oil changes done same day. Thank you!

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Google Jul 21, 2021

Very pleasant and helpful

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Google Jul 20, 2021

Best Chevrolet is absolutely the best !

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Google Jul 20, 2021

Great customer service.. they all go above & beyond!!

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Google Jul 19, 2021

Have been going there for years. Great service and nice people. Customer Service is always exceptional.

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Google Jul 7, 2021

The staff at Best Chevrolet welcomes you as if you are family. The friendly and efficient service makes it an easy decision to continue to service my vehicle with Best. Dealerships around the country need to take notes because Best Chevrolet has taken any negative thoughts out of the automobile industry. Keep up the outstanding work!

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Google Jul 3, 2021

Your dealership is a pleasure to do business with, however the long term warranty that they convinced me into purchasing when I brought my truck, has been a major problem. It seems Alpha Warranty Services is extremely difficult to deal with even though the repair work necessary was covered. Your service rep Joseph Frattalone was very helpful and apologetic about the problem with Alpha (which ended up costing me a second day without the use of my vehicle). He said that the dealership was going to cover any additional cost beyond that which Alpha was contractually willing to pay. I ...

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Google Jul 3, 2021

Great customer service and workmanship. Very easy and convenient for drop off and pick up.

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Google Jul 2, 2021

It was the BEST customer service and experience of buying a car we've ever had! From the very first phone call inquiry Colby Snow the Sales Rep was knowledgeable, courteous and helpful finding us the perfect vehicle which was proving impossible elsewhere! Ben Houle the Business Manager was highly professional and personable ensuring we got the best incentives and financing available. Overall, these two BEST Chevrolet team members sealed the deal and delivered EXCEPTIONAL service and satisfaction!!

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Facebook Jul 2, 2021

Have had my 2014 Chevrolet Cruze serviced and maintained by Best since 2015 after having subpar experiences with 2 other dealers in the region. Service staff are courteous, professional, and very attentive to the needs of their clients. If you need something, they can get the job done! Collision shop staff are top notch when it comes to fixing damage to a vehicle. I have had two accidents and they made my car look factory new every time! Sales staff are knowledgeable, attentive and professional. I bought a second car for myself in 2019 and the experience was great. Will definitely work with them ...

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Google Jul 1, 2021

Best Chevrolet did a great job with my truck. They were very easy to deal with. The service advisor Steve did a great job, very pleasant to deal wirh.

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Google Jun 29, 2021

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Google Jun 24, 2021

They explained everything very kind and it was a very good price

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Google Jun 23, 2021

I have been a Best customer for years having bought several cars there (and my family too.). Aaron is the best salesperson. You can trust him 100%, And he will take the time to say “Hi” when I am in for service. Peter is always 100% ready to help, explain things and keep me updated. For the 1st time, I met Mitch in the Collision Center. I was planning a lengthy road trip and needed my car. While that was impossible due to the damage, he secured a SUV size rental for me. He kept me informed as to the process for ...

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Google Jun 18, 2021

Joe, my service technician, went above and beyond expectations in dealing with an extended warranty issue. The service excellence at Best Chevrolet is outstanding!

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Google Jun 16, 2021

Great dealership!!! Service department is outstanding, very professional group. I just wish i could have had my trailer hitch done while I was there, There was some confusion around the parts ordering and it never got completed. Other than that, all is good.

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Google Jun 16, 2021

Ed was a great salesman and made our experience very pleasant. Would highly recommend him and Best Chevrolet.

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Google Jun 12, 2021

Always friendly and very knowledgeable

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Google Jun 11, 2021

NO PRRSSUSRE. INFORMATIVE KNOWLEDGA LE. SO FAR SO GOOD

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Google Jun 11, 2021

Steve in service is the man! He’s easy to get in touch with and if you leave a message he always calls back.

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Google Jun 10, 2021

Great customer service

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Google Jun 8, 2021

Everyone working there is so nice it's like family

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Google Jun 7, 2021

Very professional.

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Google Jun 6, 2021

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Google Jun 4, 2021

Excellent job on the body work, alignment, and the transmission.

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Google Jun 4, 2021

Very prompt and friendly service. I didn't buy the car at this dealer but Best service is the best!

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Google Jun 2, 2021

Awesome

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Google May 31, 2021

Kevin our salesman was a pleasure to deal with. answered all our questions and went the extra mile to deliver our truck. Ben the finance man was another person that was easy to deal with and made all the money questions transparent. a good all around experience .

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Google May 31, 2021

Had a great experience, everyone was friendly and helpful especially Kevin and Benjamin.

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Google May 27, 2021

Jim and Malisa in the service dept went above and beyond to take care of the situation I had with my GMC Sierra. I am very happy with the results.

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Google May 24, 2021

I brought my Acadia in for A C service and Peter took wonderful care of me . Set me up with a loaner while my car was serviced.....I much appreciated that .....

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Google May 20, 2021

Best Chevrolet in Hingham there is a difference, don't hesitate, great staff and service and very dependable. Why settle for less. The family and dealership have been around since the fifties.

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Google May 20, 2021

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Google May 19, 2021

Appreciate the dealership service department replacing my tire on a Saturday

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Google May 17, 2021

David, Kevin, and Ben were phenomenal to work with. David quoted me a price for a lease online, and Kevin and Ben worked hard to honor that price! No hassle, no upselling, no runaround. I was in and out in less than an hour, including my test drive! I will ONLY go to Best from herein in, and I will tell all of my friends and family to do so as well. Thanks to Kevin, Ben, and David, I am a customer for life!

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Google May 16, 2021

Best has the Best customer service. Highly recommend!

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Facebook May 16, 2021

Great service and quality people make them the best choice

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Google May 15, 2021

Everytime I Bring It In For Service It's Done Right

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Google May 13, 2021

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Google May 13, 2021

They went above and beyond to make sure I was a satisfied customer.

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Google May 10, 2021

Friendly staff very knowledgeable took great care of all my needs for the right price would not go anywhere else also bring my Toyota and nissan in they have a great foreign auto tech.

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Google May 9, 2021

Excellent service warm welcome competitive prices. Thanks Peter and evan

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Google May 6, 2021

all went well

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Google May 5, 2021

everything went excellent

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Google May 4, 2021

went there for oil change and filter change.....good price, good, quick service

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Google May 3, 2021

Aaron was awesome with meeting me where I was at, finding a deal that worked for me with the car I wanted and was very transparent and honest throughout the entire process (very refreshing compared to other dealership experiences I’ve had)! Eric was awesome with explaining the financial side of things and they worked well together as a team throughout the whole process. 10/10 I would recommend this dealership to any/everyone! Can’t say enough good things about Best Chevrolet!!

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Google May 1, 2021

Best Chevrolet is the only dealership that I go to and trust. Service department was outstanding very professional and kept me informed of my repairs.

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Google Apr 27, 2021

I contacted the Service Department near the end of the day on a Thursday when my car had an issue forcing me to pull over as I was unable to drive it. My car was still under warranty. I spoke to an advisor who contacted a tow company right away to pick up me and my car. From the time of my initial contact to Saturday morning when my vehicle was ready to be picked up I spoke to two different service advisors. Both listened to me explain the issues and kept me informed of the status and what was ...

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Google Apr 26, 2021

I had the best experience. Steve Dunne in sales was awesome! I highly recommend Best Chevrolet!

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Google Apr 22, 2021

How many can agree that car buying is one of the most stressful events? After going to another dealership after being told that they had said model in stock I showed up and it was nowhere to be found. CarGurus showed that they had 2 available models and I called and spoke with Ed. I was exhausted and a and agitated and he handled the situation and not only kept me at ease but made sure both models were actually on the Dealer floor. Ed said, “When you come in I am the actual Salesperson and will ensure that I can ...

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Google Apr 12, 2021

Colby Snow is a very pleasant nice young man. The complete team did a great job and my 2021 Blazer redline addition is awesome!

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Google Apr 7, 2021

Service manager, Pete, works hard to make sure that customer needs are met.

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Google Apr 1, 2021

Everyone was very kind and I felt we were not pushed into buying a car, we decided to "pull the trigger" We felt that the deal was fair and reasonable. I was very happy with Kevin and Pasquel. Both were very knowledgeable with our many questions we had. It's been a very long time since we made such a purchase like this. I would recommend Best Chevy too all my family and friends.

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Google Mar 27, 2021

Everything went smooth. The ride home was a key advantage and the people were very nice

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Google Mar 26, 2021

I would like to thank your service dept for taking good care of me and fixing the problems with my truck!

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Google Mar 24, 2021

From the time I arrived everyone was very nice and pleasant. Melissa was excellant to work with with. Melissa was friendly and thorough. Was very good with communication with update on my truck. Melissa even helped me out with the rebate form. My vehicle was ready ahead of scheduled copmletion time. Very happy with Best Chevrolet.

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Google Mar 17, 2021

My family and I have shopped around at several dealerships and Best Chevrolet will be the only one we shop with from now on! From the moment we arrived to the moment we drove off the lot in our new vehicle, David went above and beyond to make sure we were satisfied and take all the stress off of our plate! We could not have asked for a better experience, highly recommended Best Chevrolet.

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Google Mar 15, 2021

Kept informed Everyone was very friendly Vehicle was done very quickly

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Google Mar 14, 2021

Dave Feldman, the sales man who waited on me, made my day. Incredible salesman!! I felt comfortable, confident and very pleased with the results. Dave took care of everything. He took care of the registration, sticker and most of all me. I love the car...the trade in on my car was awesome...the warranty was fantastic...and I received a rebate....Wow! THANK YOU...Dave Feldman your an angel on my shoulder.

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Google Mar 9, 2021

So far so good slow coolant loss so hard to tell if fixed right away

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Google Mar 9, 2021

Great people, competitive cost

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Google Mar 7, 2021

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Google Mar 6, 2021

The coupon came just in time for an oil change because I was at 6% 🙂

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Google Mar 5, 2021

I was in yesterday for service. I worked with Giuseppe & could not be happier. I am on my 4th Chevrolet Tahoe and my brand loyalty has a lot to do with the service department you have. I am always very happy and your staff is so professional and bend over backwards to keep your customers happy.

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Google Mar 4, 2021

Very pleasant experience from the whole team. I’m a customer for life.

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Google Mar 4, 2021

Very accommodating. Explained everything well and personable. Thank you!

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Google Mar 3, 2021

Giuseppe was so helpful and went above and beyond to make sure my car servicing didn’t cost a lot. He explained everything to me in a timely manner and even called to see what my extended warranty entailed! Turns out it was covered and I only had to pay $7 thanks to him not charging labor costs for a couple small things. Great experience thank you!!

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Google Mar 3, 2021

Thank you for giving me the opportunity to share my experience with chevy Hertz Rental. I was in desperate need of a rental and Hertz was able to provide the most efficient and affordable on time service i needed. I highly recommend Hertz Chevy and will be switching from Enterprise to their service im highly grateful . Thank you guy's your the Best of the Best. Mcs

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Google Mar 3, 2021

The issue with my car was not the dealership's fault, just faulty parts. I would have given 10 stars but they left me with an empty tank of gas and no rejection sticker as previously stated.


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