It was easy to make a service appointment online. I received a call from the service department following up on my upcoming visit in order to make sure the issue could be resolved that day. I was early for my appointment due to work commitment and they were very nice and took me in early. Great vehicle and customer service!
I’ve gone to other Chevy dealerships & nothing compares to your service department. They are efficient, knowledgeable, and very kind. Joe, my Service Advisor, never makes me feel uncomfortable or silly for asking questions. I wouldn’t take my car anywhere else.
Staff is professional and easy going. Repairs went smoothly and done in a reasonable amount of time. I refer folks over all the time.
Professional, seamless, and true to their word
The team at Best do a great job. My car had a very hard to diagnose issue. Best got the issue resolved, showing the highest levels of professionalism and customer care.
Excellent customer service!! I will definitely continue receiving service at Best and have recommended it to many.
I love Best Chevrolet ,
Nice atmosphere, everyone was helpful and kind
Best Chevrolet sets the bar very high in sales and service, they are nothing short of great! I wish that I could say the same for GM. My 2018 Colorado with 32,700 miles on it has ongoing problems with the automatic transmission starting at about 4,000 miles and more recently, leather upholstery that is failing on the driver’s side cushion in the stitching. Both issues are on GM and not Best Chevy to resolve. We’ll see how it goes.
Peter was amazing, I will definitely go back 🙂 Happy New Year
Prompt, courteous, helpful, and the waiting room was spread out so that I felt very comfortable while my vehicle was being serviced.
STEVE IN SERVICE MAKES EVERYTHING SEAMLESS AND HE IS A DELIGHT TO DEAL WITH!
Lot of work in a little time. Thanks Best for making the process of routine maint, just that, routine. Melissa is by far the "Best" Service advocate that I have dealt with in the years that I have been coming there for service to my company cars. Thx Happy Holidays
very attentive and friendly
Excellent Service As Always!
Quick in and out oil change, tire rotation. Always efficient and courteous service and would recommend to everyone!
Guiseppe, my service advisor was fantastic. Rest of staff at Best Chevrolet very polite and professional. Facility for waiting is great for remote work.
They always do a fantastic job
No bs service. I set my appointment and the dealership keeps me up to date. Representatives are always helpful and respectful. This is the first dealership that I recommend to anyone.
Good rental car experience.
BEST IS THE BEST. I WOULDN'T TRUST MY CORVETTE TO JUST ANYONE. THE STAFF IS ALWAYS FRIENDLY AND COURTEOUS. IVAN IN THE CORVETTE DEPARTMENT ALWAYS DOES A GREAT JOB WITH MY CAR. THANK YOU .
EVERYONE WAS EXTREMELY HELPFUL
Melissa was extremely helpful in setting up service on my 2016 GMC Sierra and making sure I was getting in as soon as I could. Service technicians were able to recognize there was a problem with the transmission in my truck and were able to properly diagnose the problem and had it in the shop right away to address the problem. I was offered a dealership loaner vehicle for the duration of my repair work, which was all covered under my dealership warranty at no cost to me. My family has been purchasing and servicing our vehicles at Best Chevrolet for ...
friendly staff, very helpful, keeps me updated, speedy and well done service, answers my questions and keeps me reassured
Melissa is friendly, knowledgeable and provides good communication.
Set up appt online, friendly crew, vehicle ready when said
Top notch service every time!!
Traveling out of state and truck died called johessipe and he was great in arranging tow truck fast .he's been right on top of the problem and back on road. Thanx again best and workers.
Peter Dodd was my Service Manager. I always ask for Peter when I need to bring my cars in for service. Since I purchased my first car at Best in 1990, he has helped me many times throughout the years. He is always professional, personable, and a pleasure to deal with!
I will recommend to all of my friends and family. Jess in sales was so friendly, I never felt pressured. Erik in finance was so accommodating, both made my experience so great!
Communication and service was outstanding
no much to say
Melissa Dauphinee was my Service Manager and she was great! From the time my vehicle enter the dealership for service due to an air bag service warning and until completed, she was very informative with updates calling me on a daily basis. My truck needed to stay for a couple days and she worked out obtaining a rental doing this time with no cost to me. Also I mentioned to Melissa, one of my mud flaps that I recently had installed at Best was damaged. She took it upon herself to order a new mud flap and surprised me with ...
Steve was extremely helpful!
I worked with Giuseppe Aiello several times with issues on my diesel truck. He was very knowledgeable, attentive and courteous. Never had a better experience with any other dealerships. Thank you Giuseppe.
Very professional. I purchased my vehicle somewhere else but wish I bought it from Best.
Friendly, attentive yet not overwhelming. They know when to give you space and time to think. Pleasant experience overall.
The customer service was amazing. Very fast service time. The only small issue is when I dropped off my truck I asked if they could do a small detail/clean inside but, when I picked it up it wasn't done. Other than that they are trustworthy and caring!!
Always have a positive experience here!
I needed this car ASAP in order to get to a new job and Dave Fieldman took care of me. I would definitely recommend to anyone that they go to Best, and that they should talk to Dave. As long as I live in this area, I will be a Best customer for life.
Giuseppe is always professional and a great service advisor. I really trust him and everyone at Best Chevrolet! Awesome job!
I've been doing business with best for years. You guys do a great job.
They always take care of any issues I have in a professional manner.
Ed Ferragamo (sales) was excellent! There was no sales pressure whatsoever, he made the whole process of purchasing my new truck a very enjoyable experience!
A high level of experience and professionalism, for nearly two decades I have been a satisfied customer. Keep up the great work!
Didn't feel rushed. Great customer service
Great personal service
Colby Snow made car shopping a real pleasure! He went above and beyond to find the car I was looking for! Ask for him at Best Chevrolet and you will be in great hands! The entire experience was 100 percent positive. Colby in sales, and Pascal in the financial department made sure that the whole process was very smooth.
Michelle my Best Service Rep does an excellent job updating my on my car's progress and the work the service dept does as a whole is outstanding!
Love the friendly staff…especially Pete in service! Loved how you added Chrissys Cafe in her honor! And the waiting area is nice and open and clean! Just miss the popcorn machine! 😂
I was treated wonderfully by Peter Dodd as usual. I was very satisfied with the work.
Service staff are always polite, friendly, and professional.
The best customer service anywhere! I've stopped going to Jiffy Lube because you've made it easier to have oil changes done same day. Thank you!
Very pleasant and helpful
Best Chevrolet is absolutely the best !
Great customer service.. they all go above & beyond!!
Have been going there for years. Great service and nice people. Customer Service is always exceptional.
The staff at Best Chevrolet welcomes you as if you are family. The friendly and efficient service makes it an easy decision to continue to service my vehicle with Best. Dealerships around the country need to take notes because Best Chevrolet has taken any negative thoughts out of the automobile industry. Keep up the outstanding work!
Your dealership is a pleasure to do business with, however the long term warranty that they convinced me into purchasing when I brought my truck, has been a major problem. It seems Alpha Warranty Services is extremely difficult to deal with even though the repair work necessary was covered. Your service rep Joseph Frattalone was very helpful and apologetic about the problem with Alpha (which ended up costing me a second day without the use of my vehicle). He said that the dealership was going to cover any additional cost beyond that which Alpha was contractually willing to pay. I ...
Great customer service and workmanship. Very easy and convenient for drop off and pick up.
It was the BEST customer service and experience of buying a car we've ever had! From the very first phone call inquiry Colby Snow the Sales Rep was knowledgeable, courteous and helpful finding us the perfect vehicle which was proving impossible elsewhere! Ben Houle the Business Manager was highly professional and personable ensuring we got the best incentives and financing available. Overall, these two BEST Chevrolet team members sealed the deal and delivered EXCEPTIONAL service and satisfaction!!
Have had my 2014 Chevrolet Cruze serviced and maintained by Best since 2015 after having subpar experiences with 2 other dealers in the region. Service staff are courteous, professional, and very attentive to the needs of their clients. If you need something, they can get the job done! Collision shop staff are top notch when it comes to fixing damage to a vehicle. I have had two accidents and they made my car look factory new every time! Sales staff are knowledgeable, attentive and professional. I bought a second car for myself in 2019 and the experience was great. Will definitely work with them ...
Best Chevrolet did a great job with my truck. They were very easy to deal with. The service advisor Steve did a great job, very pleasant to deal wirh.
They explained everything very kind and it was a very good price
I have been a Best customer for years having bought several cars there (and my family too.). Aaron is the best salesperson. You can trust him 100%, And he will take the time to say “Hi” when I am in for service. Peter is always 100% ready to help, explain things and keep me updated. For the 1st time, I met Mitch in the Collision Center. I was planning a lengthy road trip and needed my car. While that was impossible due to the damage, he secured a SUV size rental for me. He kept me informed as to the process for ...
Joe, my service technician, went above and beyond expectations in dealing with an extended warranty issue. The service excellence at Best Chevrolet is outstanding!
Great dealership!!! Service department is outstanding, very professional group. I just wish i could have had my trailer hitch done while I was there, There was some confusion around the parts ordering and it never got completed. Other than that, all is good.
Ed was a great salesman and made our experience very pleasant. Would highly recommend him and Best Chevrolet.
Always friendly and very knowledgeable
NO PRRSSUSRE. INFORMATIVE KNOWLEDGA LE. SO FAR SO GOOD
Steve in service is the man! He’s easy to get in touch with and if you leave a message he always calls back.
Great customer service
Everyone working there is so nice it's like family
Excellent job on the body work, alignment, and the transmission.
Very prompt and friendly service. I didn't buy the car at this dealer but Best service is the best!
Kevin our salesman was a pleasure to deal with. answered all our questions and went the extra mile to deliver our truck. Ben the finance man was another person that was easy to deal with and made all the money questions transparent. a good all around experience .
Had a great experience, everyone was friendly and helpful especially Kevin and Benjamin.
Jim and Malisa in the service dept went above and beyond to take care of the situation I had with my GMC Sierra. I am very happy with the results.
I brought my Acadia in for A C service and Peter took wonderful care of me . Set me up with a loaner while my car was serviced.....I much appreciated that .....
Best Chevrolet in Hingham there is a difference, don't hesitate, great staff and service and very dependable. Why settle for less. The family and dealership have been around since the fifties.
Appreciate the dealership service department replacing my tire on a Saturday
David, Kevin, and Ben were phenomenal to work with. David quoted me a price for a lease online, and Kevin and Ben worked hard to honor that price! No hassle, no upselling, no runaround. I was in and out in less than an hour, including my test drive! I will ONLY go to Best from herein in, and I will tell all of my friends and family to do so as well. Thanks to Kevin, Ben, and David, I am a customer for life!
Best has the Best customer service. Highly recommend!
Great service and quality people make them the best choice
Everytime I Bring It In For Service It's Done Right
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